在香港 Teammate 訂製水晶獎座或水晶紀念品，一般需要多久的做貨時間（Lead Time）？

標準的生產貨期通常為確認圖稿後的 14 至21 個工作天，(視乎款式，部份最快可以7天)。這包括了生產及品質檢查的時間。如果您有緊急活動或頒獎典禮需要配合，我們亦提供急單服務，請在下單前告知您的死線，我們會盡力配合安排特快出貨。

What is the standard production lead time for custom crystal trophies or souvenirs at Teammate HK?

The standard production time is typically 14 to 21 working days after artwork confirmation. This covers production, and quality inspection. If you have an urgent event or award ceremony, we also offer rush order services. Please inform us of your deadline before placing the order, and we will do our best to arrange expedited delivery.

如果我不知道該在獎座上寫什麼內容，你們有範本參考嗎？

有的。除了公司 Logo 和獲獎者姓名，常見內容包括獎項名稱（如 "Best Employee 2026"）、頒獎日期及簡短的感謝語句。您可以參考我們網站 www.teammate.com.hk 上的案例，或諮詢我們的銷售同事獲取專業建議。

If I don't know what to write on the trophy, do you have templates for reference?

Yes. Besides the company logo and recipient's name, common content includes the award title (e.g., "Best Employee 2026"), the date, and a brief appreciation message. You can refer to cases on our website www.teammate.com.hk or consult our sales colleagues for professional advice.

你們提供送貨服務嗎？運送過程中水晶會容易爛嗎？

我們提供全港送貨服務（包括商業區及活動場地）。包裝方面，我們會使用專用的防震禮盒及氣泡紙加固，將破損風險降至最低。萬一在運送途中不幸損壞，請即時拍照聯絡我們，我們會安排更換。

Do you offer delivery services? Will the crystal break easily during transit?

We offer delivery services across Hong Kong (including commercial districts and event venues). For packaging, we use specialized shock-proof gift boxes and bubble wrap to minimize the risk of breakage. In the rare event of damage during transit, please contact us immediately with photos, and we will arrange a replacement.

為什麼水晶獎座比金屬或木質獎座更適合作為「最有份量」的榮譽加冕？

水晶獨有的折射與透光性，在燈光下會產生璀璨的光芒，這是木材或金屬無法比擬的。這種「光環」效應在心理學上會讓獲獎者感到榮耀加倍，因此水晶常被用於最高級別的獎項，象徵純潔無瑕的成就。

Why are crystal trophies more suitable as a symbol of " the most prestigious crowning glory" than metal or wood trophies?

Crystal's unique refraction and transparency create a dazzling brilliance under light that wood or metal cannot match. This "halo" effect psychologically makes the recipient feel doubly honored, which is why crystal is often used for top-tier awards, symbolizing pure and flawless achievement.

水晶卡片座或文具套裝，如何幫助企業進行軟性推廣？

這些是高頻使用的桌面物品。客戶每天在辦公桌上都會用到，每次看到水晶上的 Logo，就會加深一次對貴公司的印象。相比起會被吃掉的食物或收起來的紀念狀，水晶文具是性價比極高的持續性廣告。

How do crystal card holders or stationery sets help companies with soft promotion?

These are high-frequency use desktop items. Clients use them daily at their desks, and every time they see the Logo on the crystal, it deepens their impression of your company. Compared to food that gets eaten or certificates that get stored away, crystal stationery is a highly cost-effective form of continuous advertising.