為了確保刻字或印刷的最清晰效果，請務必提供矢量檔案 (Vector File)，例如 AI (Adobe Illustrator) 或 CDR 格式。如果您只有 JPG 或 PNG 圖片，我們的設計團隊可能需要額外時間為您勾圖轉檔，這可能會影響生產進度。
To ensure the sharpest engraving or printing results, please strictly provide Vector Files, such as AI (Adobe Illustrator) or CDR formats. If you only have JPG or PNG images, our design team may need extra time to trace and convert the files, which could affect the production schedule.
當然可以。在確認訂單後，我們專業的設計團隊會根據您提供的文字和 Logo 製作電腦模擬圖 (Artwork Preview)。您需要核對名字拼寫、Logo 位置及排版，確認無誤簽署後，我們才會正式開始生產，避免出錯。
Absolutely. After the order is confirmed, our professional design team will create a computer simulation (Artwork Preview) based on your text and logo. You will need to verify the spelling, logo placement, and layout. We will only start mass production after your signed approval to avoid any errors.
可以的。如果您有特定的形狀設計（例如公司吉祥物或標誌性建築物），我們可以透過切割、打磨或 3D 內雕技術來實現。這類全客製化訂單通常需要較長的生產時間和模具費用，歡迎聯絡我們評估可行性。
Yes. If you have a specific shape in mind (e.g., a company mascot or iconic building), we can realize it through cutting, polishing, or 3D inner laser technology. Fully customized orders usually require longer production times and mold fees; please contact us to assess feasibility.
包裝是禮物的第一印象。我們所有的水晶產品均配備高級禮盒（通常內襯色丁/縜布或海綿）。當受禮者打開盒子的瞬間，絲布的襯托讓水晶顯得格外珍貴，這種「開箱儀式感」充分表達了送禮機構對受禮者的尊重與心意。
Packaging is the first impression of a gift. All our crystal products come with premium gift boxes (usually lined with satin or foam). The moment the recipient opens the box, the silk lining makes the crystal look exceptionally precious. This "unboxing ritual" fully expresses the giving organization's respect and thoughtfulness towards the recipient.
這些是高頻使用的桌面物品。客戶每天在辦公桌上都會用到，每次看到水晶上的 Logo，就會加深一次對貴公司的印象。相比起會被吃掉的食物或收起來的紀念狀，水晶文具是性價比極高的持續性廣告。
These are high-frequency use desktop items. Clients use them daily at their desks, and every time they see the Logo on the crystal, it deepens their impression of your company. Compared to food that gets eaten or certificates that get stored away, crystal stationery is a highly cost-effective form of continuous advertising.
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