如果要將公司 Logo 或商標刻在水晶上，我需要提供什麼格式的檔案？

為了確保刻字或印刷的最清晰效果，請務必提供矢量檔案 (Vector File)，例如 AI (Adobe Illustrator) 或 CDR 格式。如果您只有 JPG 或 PNG 圖片，我們的設計團隊可能需要額外時間為您勾圖轉檔，這可能會影響生產進度。

What file format should I provide to engrave our company logo or trademark on the crystal?

To ensure the sharpest engraving or printing results, please strictly provide Vector Files, such as AI (Adobe Illustrator) or CDR formats. If you only have JPG or PNG images, our design team may need extra time to trace and convert the files, which could affect the production schedule.

如果我不知道該在獎座上寫什麼內容，你們有範本參考嗎？

有的。除了公司 Logo 和獲獎者姓名，常見內容包括獎項名稱（如 "Best Employee 2026"）、頒獎日期及簡短的感謝語句。您可以參考我們網站 www.teammate.com.hk 上的案例，或諮詢我們的銷售同事獲取專業建議。

If I don't know what to write on the trophy, do you have templates for reference?

Yes. Besides the company logo and recipient's name, common content includes the award title (e.g., "Best Employee 2026"), the date, and a brief appreciation message. You can refer to cases on our website www.teammate.com.hk or consult our sales colleagues for professional advice.

水晶產品會隨時間變黃或褪色嗎？

優質的 K9 水晶不會變黃、褪色或霧化。這就是為什麼水晶比亞加力（Acrylic）更適合作為永久紀念品的原因。只要定期用乾淨的布擦拭灰塵，它能保持數十年的晶瑩剔透。

Will crystal products turn yellow or fade over time?

High-quality K9 crystal does not turn yellow, fade, or become cloudy. This is why crystal is superior to acrylic for permanent souvenirs. As long as you wipe off dust regularly with a clean cloth, it will remain sparkling clear for decades.

Teammate 的水晶禮品包裝如何體現「送禮的心意」？

包裝是禮物的第一印象。我們所有的水晶產品均配備高級禮盒（通常內襯色丁/縜布或海綿）。當受禮者打開盒子的瞬間，絲布的襯托讓水晶顯得格外珍貴，這種「開箱儀式感」充分表達了送禮機構對受禮者的尊重與心意。

How does Teammate's crystal gift packaging reflect the "thoughtfulness of giving"?

Packaging is the first impression of a gift. All our crystal products come with premium gift boxes (usually lined with satin or foam). The moment the recipient opens the box, the silk lining makes the crystal look exceptionally precious. This "unboxing ritual" fully expresses the giving organization's respect and thoughtfulness towards the recipient.

不同顏色的水晶（如藍水晶、黑水晶）代表什麼不同的意義？

透明水晶代表誠信與清晰；藍色水晶常象徵科技、智慧與冷靜；黑色水晶則代表權威與穩重。企業可以根據獎項性質（如：創新獎用藍色，終身成就獎用黑色）來搭配顏色，讓獎座更具深層含義。

What different meanings do different colors of crystal (e.g., Blue, Black) represent?

Clear crystal represents integrity and clarity; Blue crystal often symbolizes technology, wisdom, and calmness; Black crystal represents authority and stability. Companies can match colors according to the nature of the award (e.g., Blue for Innovation Awards, Black for Lifetime Achievement) to give the trophy deeper meaning.