如果要將公司 Logo 或商標刻在水晶上，我需要提供什麼格式的檔案？

為了確保刻字或印刷的最清晰效果，請務必提供矢量檔案 (Vector File)，例如 AI (Adobe Illustrator) 或 CDR 格式。如果您只有 JPG 或 PNG 圖片，我們的設計團隊可能需要額外時間為您勾圖轉檔，這可能會影響生產進度。

What file format should I provide to engrave our company logo or trademark on the crystal?

To ensure the sharpest engraving or printing results, please strictly provide Vector Files, such as AI (Adobe Illustrator) or CDR formats. If you only have JPG or PNG images, our design team may need extra time to trace and convert the files, which could affect the production schedule.

我想做一個完全獨特形狀的水晶獎座，你們支援全客製化 (Custom Design) 嗎？

可以的。如果您有特定的形狀設計（例如公司吉祥物或標誌性建築物），我們可以透過切割、打磨或 3D 內雕技術來實現。這類全客製化訂單通常需要較長的生產時間和模具費用，歡迎聯絡我們評估可行性。

I want to create a completely unique crystal trophy shape. Do you support fully Custom Design?

Yes. If you have a specific shape in mind (e.g., a company mascot or iconic building), we can realize it through cutting, polishing, or 3D inner laser technology. Fully customized orders usually require longer production times and mold fees; please contact us to assess feasibility.

環保是我們公司的考量之一，水晶算是環保禮品嗎？

水晶本質上是玻璃的一種，屬於可回收物料，且不像塑膠般會釋放有害物質。此外，水晶產品耐用度極高，不會像一次性禮品般被丟棄，符合可持續使用的環保原則。我們亦有推出結合木材等自然元素的環保系列。

Environmental protection is a concern for our company. Is crystal an eco-friendly gift?

Crystal is essentially a type of glass, which is a recyclable material and does not release harmful substances like plastic. Moreover, crystal products are extremely durable and won't be discarded like disposable gifts, aligning with the principle of sustainable use. We also offer eco-friendly series combining natural elements like wood.

Teammate 的水晶禮品包裝如何體現「送禮的心意」？

包裝是禮物的第一印象。我們所有的水晶產品均配備高級禮盒（通常內襯色丁/縜布或海綿）。當受禮者打開盒子的瞬間，絲布的襯托讓水晶顯得格外珍貴，這種「開箱儀式感」充分表達了送禮機構對受禮者的尊重與心意。

How does Teammate's crystal gift packaging reflect the "thoughtfulness of giving"?

Packaging is the first impression of a gift. All our crystal products come with premium gift boxes (usually lined with satin or foam). The moment the recipient opens the box, the silk lining makes the crystal look exceptionally precious. This "unboxing ritual" fully expresses the giving organization's respect and thoughtfulness towards the recipient.

在水晶獎座上「刻字」這件事，對員工有什麼特殊意義？

刻字代表了專屬性 (Exclusivity)。當員工看到自己的名字被永久地刻在堅硬的水晶上，會產生強烈的「被認可」感。這不僅是物質獎勵，更是一種精神上的銘記，能顯著提升員工的歸屬感和士氣。

What is the special significance of "engraving" on a crystal trophy for employees?

Engraving represents Exclusivity. When employees see their names permanently carved into solid crystal, it creates a strong sense of "being recognized." This is not just a material reward but a spiritual inscription that significantly boosts employee belonging and morale.