在香港 Teammate 訂製水晶獎座或水晶紀念品，一般需要多久的做貨時間（Lead Time）？

標準的生產貨期通常為確認圖稿後的 14 至21 個工作天，(視乎款式，部份最快可以7天)。這包括了生產及品質檢查的時間。如果您有緊急活動或頒獎典禮需要配合，我們亦提供急單服務，請在下單前告知您的死線，我們會盡力配合安排特快出貨。

What is the standard production lead time for custom crystal trophies or souvenirs at Teammate HK?

The standard production time is typically 14 to 21 working days after artwork confirmation. This covers production, and quality inspection. If you have an urgent event or award ceremony, we also offer rush order services. Please inform us of your deadline before placing the order, and we will do our best to arrange expedited delivery.

水晶獎座有最低訂購量 (MOQ) 嗎？我可以只訂一個嗎？

大部分水晶獎座我們都可以一件起訂，非常適合頒發給個別優秀員工或榮休紀念。不過，部分小型水晶禮品（如鎖匙扣、電話座）若數量太少，單價會相對較高，建議批量訂購以享更優惠價格。

Is there a Minimum Order Quantity (MOQ) for crystal trophies? Can I order just one?

For most crystal trophies, we support orders starting from one piece, which is perfect for individual employee recognition or retirement gifts. However, for smaller crystal gifts (like keychains or phone stands), the unit price will be relatively higher for small quantities, so bulk ordering is recommended for better pricing.

訂購數量多會有折扣嗎？

有的。我們採用階梯式定價 (Tiered Pricing)。訂購數量越多（例如 10個、50個、100個以上），單件成本會顯著降低。這特別適合大型機構的週年晚宴或員工表彰大會。

Is there a discount for large quantity orders?

Yes. We use tiered pricing. The larger the order quantity (e.g., 10, 50, 100+ pieces), the significantly lower the unit cost. This is particularly suitable for large corporate anniversary dinners or employee recognition ceremonies.

3D 內雕 (3D Laser Engraving) 的原理是什麼？為什麼它給人高科技的感覺？

3D 內雕是利用雷射光束在水晶內部打出成千上萬個微細爆裂點，而不損傷表面。圖像彷彿懸浮在水晶方塊中央，這種「摸不到但看得到」的視覺效果極具未來感與科技感，非常適合科技公司或創新獎項。

What is the principle of 3D Laser Engraving? Why does it feel high-tech?

3D Laser Engraving uses laser beams to create thousands of tiny micro-fractures inside the crystal without damaging the surface. The image appears to float in the center of the crystal block. This "visible but untouchable" visual effect is futuristic and high-tech, making it perfect for tech companies or innovation awards.

在水晶獎座上「刻字」這件事，對員工有什麼特殊意義？

刻字代表了專屬性 (Exclusivity)。當員工看到自己的名字被永久地刻在堅硬的水晶上，會產生強烈的「被認可」感。這不僅是物質獎勵，更是一種精神上的銘記，能顯著提升員工的歸屬感和士氣。

What is the special significance of "engraving" on a crystal trophy for employees?

Engraving represents Exclusivity. When employees see their names permanently carved into solid crystal, it creates a strong sense of "being recognized." This is not just a material reward but a spiritual inscription that significantly boosts employee belonging and morale.