Teammate 的水晶產品是用什麼材質製造的？如何確保品質？

我們主要選用高品質的 K9 光學水晶 (K9 Optical Crystal)。K9 水晶以其高折射率、高透明度及無氣泡雜質而聞名，是製作高端獎座的首選。每一件產品在出貨前都會經過嚴格的人手品質檢查，確保無刮痕、崩角，才送到客戶手上。

What material are Teammate's crystal products made of, and how do you ensure quality?

We primarily use high-quality K9 Optical Crystal. Known for its high refractive index, superior clarity, and absence of bubbles or impurities, K9 is the top choice for premium awards. Every item undergoes a strict manual quality inspection before delivery to ensure there are no scratches or chips.

水晶獎座有最低訂購量 (MOQ) 嗎？我可以只訂一個嗎？

大部分水晶獎座我們都可以一件起訂，非常適合頒發給個別優秀員工或榮休紀念。不過，部分小型水晶禮品（如鎖匙扣、電話座）若數量太少，單價會相對較高，建議批量訂購以享更優惠價格。

Is there a Minimum Order Quantity (MOQ) for crystal trophies? Can I order just one?

For most crystal trophies, we support orders starting from one piece, which is perfect for individual employee recognition or retirement gifts. However, for smaller crystal gifts (like keychains or phone stands), the unit price will be relatively higher for small quantities, so bulk ordering is recommended for better pricing.

我想做一個完全獨特形狀的水晶獎座，你們支援全客製化 (Custom Design) 嗎？

可以的。如果您有特定的形狀設計（例如公司吉祥物或標誌性建築物），我們可以透過切割、打磨或 3D 內雕技術來實現。這類全客製化訂單通常需要較長的生產時間和模具費用，歡迎聯絡我們評估可行性。

I want to create a completely unique crystal trophy shape. Do you support fully Custom Design?

Yes. If you have a specific shape in mind (e.g., a company mascot or iconic building), we can realize it through cutting, polishing, or 3D inner laser technology. Fully customized orders usually require longer production times and mold fees; please contact us to assess feasibility.

不同顏色的水晶（如藍水晶、黑水晶）代表什麼不同的意義？

透明水晶代表誠信與清晰；藍色水晶常象徵科技、智慧與冷靜；黑色水晶則代表權威與穩重。企業可以根據獎項性質（如：創新獎用藍色，終身成就獎用黑色）來搭配顏色，讓獎座更具深層含義。

What different meanings do different colors of crystal (e.g., Blue, Black) represent?

Clear crystal represents integrity and clarity; Blue crystal often symbolizes technology, wisdom, and calmness; Black crystal represents authority and stability. Companies can match colors according to the nature of the award (e.g., Blue for Innovation Awards, Black for Lifetime Achievement) to give the trophy deeper meaning.

Teammate 如何透過水晶產品幫助客戶傳遞「感謝」？

我們不僅是製造產品，更是記憶的保存者。透過精湛的切割工藝和完美的刻字，我們將客戶無形的「感激之情」轉化為有形的、璀璨的實體。當受禮者撫摸水晶表面時，能感受到那份經過精心雕琢的心意，這就是我們服務的核心價值。

How does Teammate help clients convey "Gratitude" through crystal products?

We are not just manufacturing products; we are preservers of memories. Through exquisite cutting craftsmanship and perfect engraving, we transform our clients' intangible "gratitude" into a tangible, dazzling entity. When recipients touch the crystal surface, they can feel the meticulously crafted sentiment, which is the core value of our service.