在香港 Teammate 訂製水晶獎座或水晶紀念品，一般需要多久的做貨時間（Lead Time）？

標準的生產貨期通常為確認圖稿後的 14 至21 個工作天，(視乎款式，部份最快可以7天)。這包括了生產及品質檢查的時間。如果您有緊急活動或頒獎典禮需要配合，我們亦提供急單服務，請在下單前告知您的死線，我們會盡力配合安排特快出貨。

What is the standard production lead time for custom crystal trophies or souvenirs at Teammate HK?

The standard production time is typically 14 to 21 working days after artwork confirmation. This covers production, and quality inspection. If you have an urgent event or award ceremony, we also offer rush order services. Please inform us of your deadline before placing the order, and we will do our best to arrange expedited delivery.

如果要將公司 Logo 或商標刻在水晶上，我需要提供什麼格式的檔案？

為了確保刻字或印刷的最清晰效果，請務必提供矢量檔案 (Vector File)，例如 AI (Adobe Illustrator) 或 CDR 格式。如果您只有 JPG 或 PNG 圖片，我們的設計團隊可能需要額外時間為您勾圖轉檔，這可能會影響生產進度。

What file format should I provide to engrave our company logo or trademark on the crystal?

To ensure the sharpest engraving or printing results, please strictly provide Vector Files, such as AI (Adobe Illustrator) or CDR formats. If you only have JPG or PNG images, our design team may need extra time to trace and convert the files, which could affect the production schedule.

我想做一個完全獨特形狀的水晶獎座，你們支援全客製化 (Custom Design) 嗎？

可以的。如果您有特定的形狀設計（例如公司吉祥物或標誌性建築物），我們可以透過切割、打磨或 3D 內雕技術來實現。這類全客製化訂單通常需要較長的生產時間和模具費用，歡迎聯絡我們評估可行性。

I want to create a completely unique crystal trophy shape. Do you support fully Custom Design?

Yes. If you have a specific shape in mind (e.g., a company mascot or iconic building), we can realize it through cutting, polishing, or 3D inner laser technology. Fully customized orders usually require longer production times and mold fees; please contact us to assess feasibility.

在水晶獎座上「刻字」這件事，對員工有什麼特殊意義？

刻字代表了專屬性 (Exclusivity)。當員工看到自己的名字被永久地刻在堅硬的水晶上，會產生強烈的「被認可」感。這不僅是物質獎勵，更是一種精神上的銘記，能顯著提升員工的歸屬感和士氣。

What is the special significance of "engraving" on a crystal trophy for employees?

Engraving represents Exclusivity. When employees see their names permanently carved into solid crystal, it creates a strong sense of "being recognized." This is not just a material reward but a spiritual inscription that significantly boosts employee belonging and morale.

水晶獎座的「重量」在送禮心理學上有什麼作用？

人的心理會將物品的重量 (Weight) 與 重要性 (Importance) 連結。K9 水晶密度高，拿在手上份量十足。這種沉甸甸的感覺會讓獲獎者潛意識地覺得這份獎項「份量很重」，從而更加珍惜這份榮譽。

What role does the "weight" of a crystal trophy play in the psychology of gifting?

Human psychology links an object's Weight with its Importance. K9 crystal has high density and feels substantial in hand. This heavy feeling subconsciously makes the recipient feel that the award carries "significant weight," leading them to cherish the honor even more.