Teammate 的水晶產品是用什麼材質製造的？如何確保品質？

我們主要選用高品質的 K9 光學水晶 (K9 Optical Crystal)。K9 水晶以其高折射率、高透明度及無氣泡雜質而聞名，是製作高端獎座的首選。每一件產品在出貨前都會經過嚴格的人手品質檢查，確保無刮痕、崩角，才送到客戶手上。

What material are Teammate's crystal products made of, and how do you ensure quality?

We primarily use high-quality K9 Optical Crystal. Known for its high refractive index, superior clarity, and absence of bubbles or impurities, K9 is the top choice for premium awards. Every item undergoes a strict manual quality inspection before delivery to ensure there are no scratches or chips.

你們提供送貨服務嗎？運送過程中水晶會容易爛嗎？

我們提供全港送貨服務（包括商業區及活動場地）。包裝方面，我們會使用專用的防震禮盒及氣泡紙加固，將破損風險降至最低。萬一在運送途中不幸損壞，請即時拍照聯絡我們，我們會安排更換。

Do you offer delivery services? Will the crystal break easily during transit?

We offer delivery services across Hong Kong (including commercial districts and event venues). For packaging, we use specialized shock-proof gift boxes and bubble wrap to minimize the risk of breakage. In the rare event of damage during transit, please contact us immediately with photos, and we will arrange a replacement.

水晶產品會隨時間變黃或褪色嗎？

優質的 K9 水晶不會變黃、褪色或霧化。這就是為什麼水晶比亞加力（Acrylic）更適合作為永久紀念品的原因。只要定期用乾淨的布擦拭灰塵，它能保持數十年的晶瑩剔透。

Will crystal products turn yellow or fade over time?

High-quality K9 crystal does not turn yellow, fade, or become cloudy. This is why crystal is superior to acrylic for permanent souvenirs. As long as you wipe off dust regularly with a clean cloth, it will remain sparkling clear for decades.

為什麼水晶獎座比金屬或木質獎座更適合作為「最有份量」的榮譽加冕？

水晶獨有的折射與透光性，在燈光下會產生璀璨的光芒，這是木材或金屬無法比擬的。這種「光環」效應在心理學上會讓獲獎者感到榮耀加倍，因此水晶常被用於最高級別的獎項，象徵純潔無瑕的成就。

Why are crystal trophies more suitable as a symbol of " the most prestigious crowning glory" than metal or wood trophies?

Crystal's unique refraction and transparency create a dazzling brilliance under light that wood or metal cannot match. This "halo" effect psychologically makes the recipient feel doubly honored, which is why crystal is often used for top-tier awards, symbolizing pure and flawless achievement.

水晶產品為何能長久代表「企業形象」？

水晶的物理特性是永不變質。十年後，它依然像第一天一樣閃亮。這隱喻了企業品牌經得起時間考驗，以及與合作夥伴之間堅固、透明的關係。送出水晶，代表著一段長久而珍貴的商業友誼。

Why do crystal products represent "Corporate Image" over the long term?

The physical property of crystal is that it never deteriorates. Ten years later, it shines just as brightly as on day one. This metaphorically represents a corporate brand that stands the test of time and a solid, transparent relationship with partners. Giving crystal signifies a lasting and precious business friendship.